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Last updated: February 2026

Story Harvest is built by Senior Care Partners, a division of KTL Consulting LLC ("we," "us," or "our"). Say it with Story Harvest. Story Harvest helps you write a personal letter with your gift. Through a guided conversation, you share a memory or a story. Our app helps turn your words into a personal letter you can download, print, or share.

Your stories are personal. We treat them that way. This policy explains what information we collect, why, who can see it, and how you stay in control.

1. What We Collect

Information You Give Us

Account details

• Your first name, last name, and email address when you sign up
• Your password (we never store it in readable form — only a secure, scrambled version)

Your voice and conversations

• Audio recordings of your voice during AI-guided conversations
• Text transcripts created from your voice recordings
• Your answers to story prompts and follow-up questions

Your letters and content

• Letter drafts generated from your conversations
• Edits and changes you make to letters (spoken or typed)
• Letter titles and any photos you add from your camera or photo library

Payment details

• Your email address is shared with Stripe, our payment processor
• Your card details are collected directly by Stripe — we never see or store your card number

Sharing choices

• Email addresses of people you choose to share letters with
• Optional passwords you set to protect shared letters

Consent records

• When you grant or withdraw consent (for example, recording consent or data sharing consent), we log that action along with your IP address and device information (such as device model and operating system) so we have a record of your choice

Information We Collect Automatically

Share activity

• When someone views a letter you shared, we record when they first opened it, when they last viewed it, and how many times they viewed it — so you can see whether your letter was received

What is stored on your device only

• Your login session
• Notification preferences (reminder times you choose)
• Whether you turned on Face ID or Touch ID (we never access or store your actual biometric data — your phone handles that entirely)

What We Do Not Collect

• Location data
• Contacts or address book
• Advertising identifiers
• Data from other apps or websites
• Biometric data (Face ID / Touch ID is handled by your phone, not by us)

We only collect information that is needed to provide the app's features. Nothing extra.

2. How We Use Your Information

• Run your account — your name and email let us create and manage your account
• Have voice conversations — your voice audio is streamed to OpenAI's AI in real time so it can listen and ask follow-up questions
• Create transcripts — your voice is converted to text so we can generate letters from what you said
• Generate letter drafts — your conversation transcripts are sent to Anthropic's AI to write a letter draft in your voice
• Apply your edits — when you ask to change a letter (by speaking or typing), your instructions and the current letter are sent to Anthropic's AI to make the changes
• Store your work — your conversations, letters, drafts, photos, and audio are saved so you can come back to them
• Process payments — your email and card details are used by Stripe to handle your purchases
• Share letters — when you choose to share, we send your letter to the people you pick
• Send reminders — if you turn on reminders, we send local notifications on your phone (these never leave your device)
• Keep you safe — we check conversation text for signs of crisis or harmful content so we can show you helpful resources
• Respond to support requests — your email and account info help us help you

We do not use your information for advertising, marketing to others, or training AI models.

3. How AI Works With Your Stories

Story Harvest uses two AI services to power conversations and generate letters. Because your stories are personal, here is exactly what happens with your data:

Voice Conversations (OpenAI)

When you start a conversation, your voice streams directly from your phone to OpenAI through a secure, direct connection. OpenAI's AI listens, understands, and asks follow-up questions in real time. A separate service converts your speech into written text.

Letter Generation and Editing (Anthropic)

After your conversation, your written transcript is sent from our server to Anthropic's Claude AI, which writes a letter draft based on what you said. When you edit a letter, your instructions and the current letter text are also sent to Claude.

You Control the AI's Involvement

• "My Words" — the AI just cleans up formatting; your exact words are kept
• "With an Editor" — the AI reorganizes and polishes while keeping your phrases
• "Tell My Story" — the AI transforms your words into a full narrative in your voice

4. Who Can See Your Data

We share your data only with the service providers listed below, and only what is needed for each to do its job. Each provider is required to protect your data to the same standard described in this policy.

OpenAI — Voice Conversations and Transcription

• Receives: your voice audio (streamed directly from your phone)
• Purpose: real-time conversation and speech-to-text

Anthropic — Letter Generation and Editing

• Receives: your conversation transcripts and letter content (sent from our server, not your phone)
• Purpose: writing and editing letter drafts

Supabase — Database and Storage

• Receives: your account information, conversations, letters, audio files, photos, and all app data
• Purpose: securely storing and serving your data
• Each user can only access their own data

Stripe — Payment Processing

• Receives: your email and payment card details (collected directly by Stripe — we never see your card number)
• Purpose: processing purchases

Apple — App Distribution

• Manages your App Store purchases and billing

No one else. We do not share your data with advertising networks, analytics companies, data brokers, or any other third parties. We do not sell your personal information to anyone, for any reason.

5. How We Protect Your Data

• All data sent between your phone and our servers travels over encrypted connections
• Voice conversations use a secure, direct connection between your phone and OpenAI
• Our database enforces strict separation — each user can only access their own data
• AI service passwords and keys are stored on our servers and never appear on your phone
• Card payments are handled entirely by Stripe, which meets the highest industry security standards
• Your password is scrambled before storage — we cannot read it
• Audio files in private storage require temporary access links that stop working after one hour
• Photos and letters are stored in access-controlled cloud storage

6. How Long We Keep Your Data

While your account is active

Your account information, conversations, letters, audio, photos, and drafts are kept as long as your account exists.

When you delete things

You can delete individual conversations, letters, or drafts at any time. Deleted items are removed permanently.

When you delete your account

You can request account deletion from the Privacy & Security section in the app. All your data will be permanently removed within 30 days.

If you stop purchasing

Your existing data (conversations, letters, audio, photos) remains accessible. You do not lose your content if you stop buying letters.

Safety records

Records created by our crisis detection and content safety systems are retained for ongoing safety monitoring.

Payment data

Stripe retains your payment information according to their own retention policy. We only keep your Stripe customer ID and purchase history.

Data on your phone

Login sessions, notification preferences, and biometric settings stored on your device are cleared when you sign out or delete the app.

7. Your Rights and Choices

No matter where you live, you have the following rights in Story Harvest:

See and export your data

You can download a complete copy of everything we have — your profile, conversations, letters, and audio — at any time from Privacy & Security in the app.

Delete your data

You can delete individual items anytime, or delete your entire account and all data from Privacy & Security. Account deletion is completed within 30 days.

Withdraw consent

You can turn off recording consent or data sharing consent from the app's settings at any time. This may limit some features.

Control device permissions

You can turn off microphone, camera, or photo library access at any time in your phone's Settings app.

Manage notifications

You can turn reminders on or off, or change the time, from within the app. Reminders are local to your phone.

Manage biometric login

Face ID / Touch ID is optional. You can turn it on or off at any time. We never access your biometric data.

Manage shared letters

You can revoke any shared letter at any time. Revoking immediately removes the recipient's access.

California Residents

Under the California Consumer Privacy Act (CCPA), you can ask us what personal information we collect, request deletion, and opt out of data sales. We do not sell personal information. Use the export and deletion features in the app, or email support@storyharvest.app.

European Residents

Under the General Data Protection Regulation (GDPR), you also have the right to correct your data, restrict processing, object to processing, and get a copy of your data in a format you can take elsewhere. You can also file a complaint with your local data protection authority. Contact support@storyharvest.app.

8. Content Safety and Crisis Detection

Crisis language

If we detect references to suicide, self-harm, or severe distress, the app immediately shows mental health resources including the 988 Suicide & Crisis Lifeline and Crisis Text Line. We log a brief record of the incident (the type of concern detected and a short excerpt of up to 200 characters) so we can monitor safety patterns.

Prohibited content

We check for violence, hate speech, child safety concerns, and other content that violates our Terms of Service. Repeated violations may result in warnings or account suspension.

These safety records are kept for ongoing safety purposes. They are not shared with any third party unless required by law.

9. Children's Privacy

Story Harvest is not for children under 13. We do not knowingly collect information from anyone under 13. If you are a parent or guardian and believe your child under 13 has used Story Harvest, contact us at support@storyharvest.app and we will delete their information promptly.

Users between 13 and 17 may use Story Harvest with parental or guardian consent.

10. International Data Transfers

Our service providers (Supabase, OpenAI, Anthropic, Stripe) operate in multiple countries. Your data may be processed outside your home country as needed to provide the app's features. Each provider maintains data protection standards consistent with this policy.

11. Do Not Track

Some web browsers send a "Do Not Track" signal. Story Harvest is a mobile app that does not track you across websites or apps, so this signal does not change how the app works. We do not track you regardless.

12. Changes to This Policy

If we make changes to this policy, we will update the date and notify you within the app. For significant changes, we will give you notice within the app before the changes take effect. Continuing to use Story Harvest after a change means you accept the updated policy.